Description

Your dining room runs on whoever’s working tonight. One host seats by rotation and another seats wherever there’s an open table. One server rings orders in as they’re taken and another holds three tables and fires them all at once. Someone marks an item out in the kitchen, and the delivery apps keep selling it.

That isn’t a staff problem. Nobody has written down how the job gets done.

This pack gives every front-of-house station its own printable checklist. Fill in your own items, post each page where the work happens, and use it every shift.

What’s inside (14 pages):

• Opening Procedures: dining room check, POS and systems check, cash drawer count, and pre-shift meeting
• Host Stand
• Server
• Bar / Beverage Station
• Runner / Busser
• Takeout & Online Orders: keeping delivery platforms in sync with what the kitchen can actually make
• Guest Issues & Service Recovery: complaint steps, who can approve which comps, quick responses to common issues, and an issue log
• Closing Procedures: breakdown checklist, cash-out log, and a voids, comps and open orders check
• Training Sign-Off Log
• Blank Custom Template for patio, catering, events or any other station

Every station page follows the same format: opening checklist, your own setup list, critical steps in order, the most common mistake to avoid, and what to reset as you go.

Built for real shifts:

• Printable PDF, US Letter size
• Black-and-white pages that photocopy cleanly
• Large checkboxes and write-in lines for pen and paper
• No theory and no filler, just what runs your dining room

Who it’s for: independent restaurants, cafes and bars that want their front of house to run the same way no matter who’s on the schedule.

Pairs with the Kitchen SOP Template Pack, in the same format, for one system across the whole restaurant.

Instant digital download. This is a printable template, not a fillable form.